JESWELL is a superior foreign trade company, which focus on providing e-commerce services on Amazon of all over the world. Our product range is wide, including Home & Kitchen, Toys & Games, Clothing and Jewelry and so on. Our mission is to become your trusted source for a wide variety of goods. We've built a strong reputation around our excellent quality of service, fast delivery and competitive pricing on commercial trade.

 

What can JESWELL do for you?

30-day money-back guarantee for ANY reason

For 30 days after the date of purchase, return your undamaged JESWELL product and receive a full refund for ANY reason.

 

18-month warranty for quality-related issues

For 18 months after the date of purchase, we take care of all quality-related issues with a REPLACEMENT OR FULL REFUND including the return shipping cost within the country of purchase. Reminder: Be sure to use your product as directed.

 

Free user support

Not sure how to get your JESWELL product to work properly? Contact our world-class, friendly support team for quick solutions.

 

Limitations and notes

  • To receive the 30-day money-back guarantee, you are responsible for the cost of shipping the product back to us as long as it's not a quality-related issue.
  • Warranty-related shipping costs are only covered in the country of purchase. If outside the country of purchase, you can either pay the return shipping cost or receive a 50% refund of the item’s purchase price.
  • If returning an item, please ship it back within 30 days after you receive approval. Further delay may void your return.

 

Friendly reminder: When contacting us for help, be sure to have your JESWELL product handy for troubleshooting!

 

Contact us

Email: support@jeswell.biz

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